ZOHO is delivering web apps like rabbits deliver bunnies! I swear, every time I go to their home page I see some new app or plug-in. I write web apps, and I would probably kill to get my hands on their development toolbox. They must have some really nice libraries developed by now that they can just piece together to form a new application. They must! It’s the only way they could be so productive.
If you don’t believe me, go check them out… click here –> ZOHO Home Page
Now, these apps aren’t perfect by any means. There are some minor bugs in many of them (and a few have Texas cockroach sized bugs). But, when you are rolling out, what seems to be, a new application every month or two, this is to be expected. I will be interested to see if ZOHO has the manpower to stick with their older products to enhance them and fix bugs while still keeping up this furious pace of development. I have noticed that one or more of the support forums need a live body.
Integration is currently a problem. Their CRM tool has a lot of overlap with their business desktop for showing contacts, appointments, tasks, etc., but the data in the CRM does not show on the business desktop. I’m sure that once their stable of products is built out, the folks at ZOHO will do a thorough integration job to make sure that data can pass from one product to another easily (and automatically).
And what’s the deal with their E-Mail product? I would like to use the ZOHO Business application more, but let’s face it, e-mail is the backbone of most businesses these days. The ZOHO E-Mail application has been in “private” beta for… like… forever! I have requested a sign-in, more than once, over the past 6 months or more and never gotten an invite. When they say “closed” beta, they mean it! Hey, Google may never take any of it’s products out of beta, but at least you can usually score an invite. Also, the 1 Gig. space limit is soooo last year.
The newest applications coming out of ZOHO are very rich indeed. They allow an extensive amount of screen and field customization. You can basically tailor the CRM and the new HR applications until your heart’s delight. I have never seen this level of customization in a web application that didn’t carry a six-figure price tag. Kudos.
If it sounds like I am telling you to hurry up and wait to use ZOHO, then you misunderstand me (use them, you’ll like them). I am asking ZOHO to hurry up and don’t make me wait! I just can’t wait for ZOHO to finish growing it’s stable of applications and go to work on integrating them and doing some really deep user testing. I think their Business Desktop is a great play, but it just won’t fly, for example, if you have 3 different calendars that won’t synchronize.